Women’s Trust.org

  • Woman’s Trust is a mental health and support service for women affected by Domestic Violence.
  • We are here to listen and to support you. We offer one-to-one counselling, weekly support groups and self-development workshops for women. We also offer Advocacy for women who live in the London boroughs Westminster, Kensington & Chelsea and Greenwich. (Homepage).

Domestic Violence; Get Help Now; Professionals; Confidentiality; Training; Keeping Safe; FAQs; Support us;
Address (1 of 3) Branch in West London, Woman’s Trust, Lighthouse West London, 111-117 Lancaster Road, London W11 1QT, UK;

About: Who We Are: The Woman’s Trust is a registered charity (registered no. 1053117) providing independent, confidential, women-only services to women who have been or are affected by domestic violence in London and the local area. We also provide training for workers in the public sector and voluntary sector who work with women and children who are affected by domestic violence, such as housing, social services, children’s services and health professionals. 

Our Ethos:

  • Providing client-led services is central to our ethos.
  • Women who use our services have a role in deciding and approving developments and changes to services. All staff and volunteers use a consultative approach with women on all aspects of our work. Being able and committed to delivering services in this way is essential for staff and volunteers working at Woman’s Trust.
  • This method of working ensures that services are appropriate to the real needs of women affected by domestic violence.

Our Aims:

Woman’s Trust aims are to provide mental health, support and advocacy services which empower women affected by domestic violence to make positive choices in their lives and live free from violence and abuse.

As well as doing what our name says, providing someone whom women can trust, we:

  • recognise a woman’s primary need for emotional support
  • are here to support women in making healthy life choices
  • positively challenge, helping women to look at their situation differently.

Our Services Services offered to the client by Woman’s Trust are

Counselling and support:

18 weekly, 50 minute, one-to-one sessions with a professional counsellor. A safe and non-judgmental service for women. The service is free of cost for the clients but any donations are appreciated.

Free topic based workshops providing women with information about different issues – such as coping with bullying, lack of support, physical and emotional safety and other issues. Free weekly support groups where women can share experiences, explore feelings and create support networks

Advocacy service, 24 hrs (currently funded for women in the Royal Borough of Kensington & Chelsea, and the Boroughs of Westminster & Greenwich) that includes:

  • Emotional support
  • Safety planning
  • Information on domestic violence, your rights and options
  • Information and advice on legal options

Background Confidentiality/Privacy:

Woman’s Trust services are confidential. Woman’s Trust does not disclose any information regarding women who use our service, contact us for information or are referred to us. Woman’s Trust will not disclose that a woman is known to us or provide any form of information without the direct consent of the client.

The following are not covered within Woman’s Trust Confidentiality Policy:

  • Where we know that serious injury or harm will be caused to another individual/ or the client themselves
  • child abuse has been disclosed to us,
  • we know that a miscarriage of justice will occur
  • an act of terrorism
  • a counsellor is summonsed by a Court of Law.

Personal Information:

  • You may be asked to supply personal information via our website. Personal information is anything which enables us to identify you in some way, such as your name and an email address. If you supply such information, we are legally bound by the Data Protection Act 1998 to ensure that such information is only used for the purpose for which it was requested and that the data is held securely.


  • We may collect and record information in order for us to understand more about how our site is used and in turn to make sure that the site reflects your needs. In order to do this we may send cookies to your PC. A cookie will contain information that allows us to recognise that you have used the site before, but will not contain any other personal data.

Requests for information:

  • You make a request for further information via the website, the data will only be retained on the Web Servers as long as necessary in order to respond to your query.

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